To: Doug Secrest

Rob and Stefen did an excellent job installing basement support strips.
They were efficient and precise in their work.

George Cremean

September 25, 2007

From: Anne Yates
To: The Basement Guys

Justin, Juan, and Stan (who worked on waterproofing my basement) did an excellent job. They were courteous, arrived on time and answered all my questions as the work progressed. They made the experience as painless as possible.

Sincerely, Anne Yates

September 27, 2007

The Basement Guys

Dear Sir or Madam,
Thank you so very much for sending Doug and Stan to fix our basement and crawl space. We were very impressed and grateful for their professionalism, courtesy and very hard work while they were here. They kept us informed of what to expect every day, and together with supervisor Nick, detailed the entire process. They completed every bit of work, beautifully, that was promised and got it done when they said they would.

Doug and Stan treated our home, our pets and us with the utmost care and respect. Despite all the work they did, we didn?t have any mess at any point in the process. We have already recommended The Basement Guys to our friends and will continue to do so. Please feel free to use us as references for your business in general and for Stan and Doug in particular.

Thank you for our beautiful new basement!

With best regards
Kelly Moran and John Key

To The Basement Guys,
Just a note to let you know that we are happy with the actual work that?s been done to our basement.

Alex and Joe have been professional & efficient during the job. Being recent transplants from California, we know little to nothing about basements and their waterproofing. The guys have been really good about explaining what?s being done and why.

We feel safe in the knowledge that the system will function the way it was explained to us.

We appreciate that the areas that they worked in have been left in much cleaner condition then they found them in. We had despaired of ever seeing our home back in livable state, but Alex and Joe have given us hope.

Thanks

August 24, 2007

Tammy Brooks
713 County Road 170
Marengo, Oh 43334

Basement Guys

I wanted to inform you that the gentlemen that performed the work on my basement were awesome! The first day they arrived they introduced themselves and let me know what would be going on. They arrived early each day and got right to work. I was very satisfied with the way they cleaned up everyday.

They came in smiling and left smiling and I know working in my basement was not a fun job. They were more than kind and courteous. I actually enjoyed seeing them arrive in the mornings. The basement looks fabulous, I am very pleased with the care that Alex, Joe, and the others took in doing this job and the results I now have.

I will recommend your company to others and I have to say it is because of the professionalism the gentlemen had throughout the process. You sent me a good and caring crew. If everyone that works for you is this polite and hard working, your company will thrive.

I am pleased with the basement. It is beautiful and dry. My basement was a scary place and now it is useable space.

Thank You,
Tammy Brooks

The guys were very nice and very professional. The carbon fiber looks great. The dust collection system could be improved so that the men have adequate cleanup equipment. The windows really look great, too. Thanks to Doug and Stan for a great job.

Jenny

I was very impressed with the workers (polite), the job, and the clean up.

Rose Davies

July 14, 2007

To Whom It May Concern:

This is to let you know that we were very satisfied with the job done by your workers on July 6th. The crew of 3 was punctual, hard-working, and professional. They worked to meet our needs and to solve existing site conditions to our satisfaction.
We would recommend their workmanship to others.

Thank You,
Susan Keeny

The Basement Guys

To Whom It May Concern:

I would like to offer my appreciation to your team. There was a high level of professionalism in getting the job done and a keen sense of responsibility. Their knowledge of and experience with the overall job was outstanding.

Additionally, their highly meticulous precision to detail and respect for my property was greatly appreciated. I am pleased with the work they did for me. Please pass along my appreciation to your team. I have already recommended your company to several of my friends. Thank you again.

Sincerely thanks,
Timothy Welch

June 27, 2007

To Whom It May Concern:

My husband and I needed some basement work completed on our home and decided to hire The Basement Guys to complete the project. Three men, Doug, Noe, and Nicholas, were sent out to our home to complete the project.

My husband and I would like to comment on the wonderful job these three men did while completing the work. All three men were professional, friendly, and hard working. At the end of the day there was never a mess that we had to clean up as they ensured that they left their work area clean. They were very hard working and we were impressed by how quickly the job was completed and the quality of their work.

We felt very comfortable with Doug, Noe, Nicholas in our home. Some of our neighbors also need the same work completed on their basement and we will be recommending The Basement Guys to complete the work. We feel very confident in that recommendation. Thank you for all your hard work, we really appreciate it!

Sincerely
Jason & Erin Crum

Dear Basement Guys:

I would like to send a letter stating that I am very impressed with your organization. We had an extensive amount of work done in our basement during the week of June 18, through the 23rd.The men on the job Rob, Danny, and Stan were very professional and did a nice job. Rob and his crew worked extremely hard to finish the job. The dedication these men showed was truly first class! I am sure that the staff feels blessed to have such good men.

I cannot go without thanking the rest of the crew who also worked so hard on the job. Bob and his digging crew was top notch and went out of their way to make us feel at ease while the walls of our basement were excavated.

This was a huge decision for my wife and I to make. We want to finish our basement and enjoy it for a few years, and now we can do that knowing that our basement is in great shape, thanks, to the ?Basement Guys?!!

Sincerely
Joe & Stephanie Wesner

Philip Bertrand

6504 Cranwood Sq W
Columbus, OH 43229

The Basement Guys
7017 Americana Parkway
Reynoldsburg, OH 43068

June 29, 2007

Dear Sir/Madam:

Today, your production staff completed the work in my basement and I am very satisfied with the work and neatness of the project. It was very well done. Your staff explained the process each step of the way and always kept me informed on any decisions they were making. I very much appreciated the information they provided. All the work was completed to my satisfaction in the time allotted.

Should I meet this same problem in the future, I know who I'll call: The Basement Guys.

Sincerely,
Philip Bertrand

Basement Guys:

I just wanted to write and let you know how much we appreciate the job you did and the crew that did the job.

The guys: Alex, Bob, and the rest, showed up on Monday morning at the time they said they would. They were in company vehicles, clean, smiling and polite. They answered my questions and listened to my suggestions happily.

The work progressed at a steady pace and it was over before we expected; those guys are fast. Now, our basement is a valuable asset to our home; instead of a wet, muddy liability.

Thank You!

From the first phone call, until the final sign off, I never felt pressured to take on more than what was needed to get my basement dry. The inspector, Clint, was honest and easy to talk to; Jason was helpful and understanding, yet firm and confident. I can?t say enough about my crew and foreman, they were great, hard working Americans that make me proud of this country.

Thanks again, and we will be singing your commercial jingle for weeks, maybe years!

Robin Edwards and Carl Rieske
Ashley, Ohio

To the Basement Guys:

I just wanted to take this opportunity to thank you for the wonderful job you did for us on our basement waterproofing. My husband and I were kept informed every step of the way from the original interview to the finished job and let us know what would be good for our basement situation. We were told about all the bells and whistles but they did not necessarily pertain to our problems we were having. We were not pressured and were able to tweak the job to our needs.

The workers were polite and neat in their work and got the job done in a reasonable amount of time. They were also respectful of our property and cleaned up after the job was done. I would highly recommend The Basement Guys.

Sincerely

Mary E. Frank

I found the Basement Guys work very satisfactory, with the sales representative quite helpful and informative. He listened to my needs and explained exactly what my basment needed and what The Basment Guys could do to solve those problems.

THe workers who came out and di the work were very polite and knowledgable about their business and their work was more than satisfactory, also. They came on time for their appointment and were done in the time they said they could do it, which was only four days.

My house, which was built in the 1930's, always had a very wet basement and was never a "friendly" place for any of the chores or activities that one would like a basement for. The Basement Guys knew exactly what to do, not only to get it dry, but to also make it a livable space, which will not only add ot the enjmoyment of living in the house, but will improve its overall property value as well.

Sincerely,

Robert E. Pearce

5/31/07

I was very happy with the men from The Basement Guys. They were here on time, and covered all my floors. Also, they were done in a reasonable time. I am very happy with the work.

Barbara Counts

5/24/07

TO: The Basement Guys

I would like to tell you that the work being done the las 2 days has been great. They were very courteous and polite.

The foreman was very good and helpful in explaining the job that's being done from start to finish.

Thank you,

Patricia

P.S. I would recommend them to my neighbors and friends.

03/03/06

"The Basement Guys"

First and foremoust, I want to thank the Basement Guys for saving our house. We had a few quotes from their competitors - most notably J.D. Basement Systems. J.D.'s bid was more than double. J.D. tried to pressure us into going with them. We are glad we didn't.
Victor was our sales rep. A straight-forward down-to-earth guy who didn't use high-pressure sales tactics. Victor simply explained what we needed to do to save our home. He was able to crunch numbers to work around our budget.
The crew that came to work on the basement were kind, friendly, and, above all, professional. Adam and Derek both took the time to explain the work that was being done each day - from installing the drainage system, beams, and replacing wornout blocks. Not only did the crew do an A+ job, but we made a few friends in the process.
In closing, we thank The Basement Guys for doing a great job from start to finish in all aspects of the job.

Thanks again,

Mike Savage and Mary MacDowell